pcb88 Privacy Policy

§0Policy Highlights

The following cards summarise the most important commitments made in this Privacy Policy. They do not replace the full text of each section; all users should read the complete policy below.

§1Introduction

pcb88 ("we", "us", "our", "the Platform") is committed to protecting your privacy and handling your personal data with care, transparency, and respect. This Privacy Policy describes how pcb88 collects, uses, stores, shares, and protects personal information about users ("you", "your") who access or use the website available at https://pcb88.lat and all associated services (collectively, "the Services"). This policy applies to all users of the Platform, including registered account holders and unregistered visitors.

This Privacy Policy should be read together with our Terms and Conditions. By using the Platform, you acknowledge that you have read and understood this policy and consent to the collection and use of your information as described herein. If you do not agree with any part of this policy, please discontinue use of the Platform immediately.

§2Information We Collect

pcb88 collects personal data through several channels: directly from you when you register an account or interact with the Platform; automatically through your use of the Services; and, in limited circumstances, from third-party verification and payment processors. The categories of personal data we collect are set out in the table below.

We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data for identification purposes, health data, or data concerning sex life or sexual orientation, unless specifically required by applicable law or expressly provided by you for a defined purpose.

§3How We Use Your Information

pcb88 uses the personal data we collect only for the purposes set out below. We will not use your data for any purpose that is incompatible with the reason for which it was originally collected without first obtaining your consent or relying on an alternative legal basis.

• To create, verify, and maintain your pcb88 account and provide access to all Services available on the Platform.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and cryptocurrency channels, and to maintain accurate financial records.
• To conduct identity verification (KYC) checks as required for age verification, fraud prevention, and compliance with applicable anti-money-laundering obligations.
• To detect, investigate, and prevent fraudulent transactions, prohibited conduct, bonus abuse, and any other activity that violates our Terms and Conditions.
• To provide customer support, respond to your enquiries and complaints, and administer responsible gaming tools including deposit limits and self-exclusion requests.
• To send you promotional communications and bonus offers where you have opted in to receive such messages, and to personalise the content and offers you see on the Platform.
• To improve the Platform, analyse user behaviour, monitor Platform performance, and develop new features and Services.

To comply with applicable legal and regulatory obligations, including responding to lawful requests from courts, regulators, law enforcement agencies, and tax authorities.

§4Legal Basis for Processing

pcb88 processes your personal data on one or more of the following legal bases depending on the category of data and the specific purpose for which it is used:

• Contract performance — processing is necessary to register your account, provide the Services, process transactions, and administer your relationship with pcb88.
• Legal obligation — processing is necessary for pcb88 to comply with KYC, anti-money-laundering, age verification, and other applicable legal requirements.
• Legitimate interests — processing is necessary for the prevention of fraud, ensuring Platform security, improving our Services, and direct marketing to existing customers, where such interests are not overridden by your data protection rights.
• Consent — where we rely on your consent as the legal basis (for example, for marketing emails), you have the right to withdraw your consent at any time by contacting support or updating your account preferences.

§5Sharing and Disclosure of Your Data

pcb88 does not sell your personal data. We may share your data with third parties only in the limited circumstances described below, and only to the extent necessary for the specified purpose:

• Payment processors and mobile money operators (bKash, Nagad, Rocket, Upay, and cryptocurrency network providers) — to process your deposits and withdrawals securely.
• Identity verification and KYC service providers — to verify your age, identity, and the source of funds as required by applicable law.
• Game content and platform technology providers — to deliver the games, sports betting markets, and other features available on pcb88, under strict data processing agreements.
• Law enforcement, regulators, and courts — where we are required by applicable law or a binding legal order to disclose your data, or where disclosure is necessary to protect the rights, property, or safety of pcb88, its users, or the public.
• Fraud prevention and security partners — to identify and block fraudulent accounts, detect collusion, and prevent money laundering, under contractual confidentiality obligations.

Where pcb88 shares your data with third-party processors, we require those processors to handle your data only on our documented instructions, to maintain appropriate security measures, and not to use your data for their own independent purposes. All third-party data processors engaged by pcb88 are subject to contractual data protection obligations no less protective than those described in this policy.

§6Cookies and Tracking Technologies

pcb88 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your logged-in session, and analyse how users interact with our Services. The table below describes the categories of cookies we use and their purpose.

You may manage non-essential cookie preferences through your browser settings. Please note that disabling functional or analytics cookies may affect the performance or personalisation of the Platform. Strictly necessary cookies cannot be disabled as they are essential for the Platform to operate securely.

§7Data Retention

pcb88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period for each category of data is determined by the nature of the data and the legal obligations that apply to it. As a general guide: account data and transaction records are retained for a minimum of five years following account closure to satisfy applicable anti-money-laundering and financial record-keeping obligations; gaming activity logs are retained for up to two years for fraud detection and dispute resolution purposes; technical and session data is retained for up to twelve months; and marketing preference data is retained until you withdraw consent or close your account.

When personal data is no longer required, pcb88 will securely delete or anonymise it in accordance with our internal data disposal procedures. Where deletion is not immediately possible due to technical constraints (for example, data stored in backup systems), pcb88 will isolate the data from active processing until deletion is feasible.

§8Data Security

pcb88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes, but is not limited to, the following measures:

• SSL/TLS encryption for all data in transit between your device and our servers, ensuring your account credentials and financial information cannot be intercepted.
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and financial account identifiers.
• Role-based access controls ensuring that only authorised pcb88 personnel can access personal data, and only to the extent required for their specific job function.
• Regular security assessments, penetration testing, and vulnerability scanning to identify and remediate potential weaknesses in our infrastructure.

While pcb88 takes reasonable steps to protect your personal data, no security system is completely impenetrable. If you have reason to believe that your account has been compromised, please contact our support team immediately at [email protected]. In the event of a data breach that is likely to result in a risk to your rights and freedoms, pcb88 will notify affected users without undue delay.

§9Your Privacy Rights

Subject to applicable law, you have the following rights in relation to the personal data that pcb88 holds about you. To exercise any of these rights, please contact us at [email protected] with your registered account details and a clear description of your request.

• Right of access — you may request a copy of all personal data pcb88 holds about you, along with information about how it is used and with whom it is shared.
• Right to rectification — you may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing — you may request that pcb88 restricts its processing of your personal data in certain circumstances, for example while a rectification request is pending.
• Right to data portability — where processing is based on your consent or the performance of a contract, you may request a machine-readable copy of the personal data you have provided to pcb88.
• Right to object — you may object to the processing of your personal data where pcb88 relies on legitimate interests as the legal basis, and to direct marketing at any time.

pcb88 will respond to all valid data subject requests within 30 days of receipt. In complex cases or where a high volume of requests is received, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it. We may need to verify your identity before processing your request to ensure we do not disclose data to an unauthorised person.

§10Children's Privacy

The Services offered by pcb88 are strictly intended for adults aged 21 and above. pcb88 does not knowingly collect or process personal data from persons under the age of 21. If you are under 21, you must not register an account or use the Platform in any capacity.

If pcb88 becomes aware that it has inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on pcb88, please contact us immediately at [email protected].

§11Third-Party Links

The pcb88 Platform does not contain links to third-party websites. Any third-party services accessible through the Platform (such as payment processor interfaces) are governed by their own privacy policies. pcb88 is not responsible for the privacy practices or content of any third-party service. We encourage you to review the privacy policy of any third-party service you use in connection with the Platform.

§12Changes to This Privacy Policy

pcb88 reserves the right to update or revise this Privacy Policy at any time. Where we make a material change to how we collect, use, or share your personal data, we will provide reasonable notice by posting a prominent notice on the Platform or by notifying you directly via the contact details associated with your account. The updated policy will display the revised effective date at the top of the page.

Your continued use of the Platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not accept the revised policy, you should discontinue use of the Platform and may close your account in accordance with our Terms and Conditions.

§13Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or about how pcb88 processes your personal data, please contact our support team. We take all privacy enquiries seriously and will respond within the timeframes set out in Section 9.

Email: [email protected]